Senior Development Review Technician (Senior DRT)

Senior Development Review Technician (Senior DRT)

Location: Sacramento Region, California

Summary

The Senior DRT is responsible for overseeing and managing the plan review process from intake through plan examiner reviews.  The position works with many CSG clients simultaneously and is responsible for communications with clients. The Senior DRT ensures that submittals are complete, to enable plan review staff to perform complete reviews. The position is responsible for managing the timely delivery of reviewed plans to clients and verifying the CSG fees are calculated and entered accurately into the Plan Check Database.

Responsibilities

  • Supervises DRT and scanning staff: monitors, coaches, and encourages staff development.
  • Communicates with clients and provides exemplary customer service. Reviews and provides recommendations for design implementation of permit software development.
  • Trains CSG staff and client regarding counter processing.
  • Reviews all items received and confirms packages are complete.
  • Date stamps all items received.
  • Logs in and out all phases of plan reviews received from clients into Plan Check Database, ex: New Projects, Corrections, Re-Submittals and Approvals.
  • Enters all information necessary to include, but not limited to, client Plan Check numbers, CSG assigned numbers, address, valuation, contact information, fees, dates etc.
  • Follows through to see all plans are assigned and entered into Plan Check Database.
  • Ensures plans and documents are scanned and uploaded to the Plan Check Database.
  • Logs out plans with Corrections or Approval:
    • Reviews plan review comments and/or transmittals and edits and re-formats for content when necessary ensuring all contact information, plan check number, address information is complete.
    • Ensures comments to applicant and to the jurisdiction are based on specific client protocols.
    • Verifies plans are stamped correctly on approvals and seeks guidance from plan reviewer whenever necessary.
    • Verifies that plans/documents are collated and prepared for packaging and shipping (courier or overnight).
  • Files department documents appropriately.
  • Directs phone calls to appropriate staff such as plans examiners.
  • Confirms courier routes and coordinates plan pickup and delivery.
  • Reviews and verifies vendor bill charges such as GSO.
  • Tracks and orders supplies as needed for department.
  • Reviews draft customer invoices for accuracy. Performs other related duties as required (e.g. Supports HR department with onboarding and offboarding process, assists with event planning, orders office supplies, etc.)

Qualifications

  • 5 years development review processing or related office experience.
  • Possession and maintenance of a valid Class “C” California driver’s license is required.

Working Conditions

  • General office environment.
  • May require lifting up to 35 lbs.
  • Regularly requires sitting position at workstation for extended periods.
  • Regularly requires working with computer for extended periods.
  • Periodically drive to other offices or client places of business.
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CSG Consultants is an equal opportunity employer. CSG Consultants does not discriminate in hiring or employment based on race, religion (including religious dress and grooming practices), color, creed, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender, gender identity, gender expression, transgender status, sexual orientation, marital status, citizenship status, military and veteran status, age (over 40), physical or mental disability, genetic information, medical condition or any other consideration made unlawful by federal, state or local laws.

I understand that my submittal of this application does not guarantee me employment with CSG Consultants. I understand and agree that if I am hired by CSG Consultants, my employment will be at-will and may be terminated at any time, with or without cause or notice, either by me or the company. I understand that no representative of CSG Consultants has the authority to make any assurance to the contrary, whether verbally or in writing.

I attest that in submitting this application, I have given to CSG Consultants true and complete information. No requested information has been concealed. I authorize CSG Consultants to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed, omitted, or misstated material information, I understand that this will constitute cause for the denial of employment or immediate dismissal, regardless of the time elapsed before discovery.

 

 

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